Self-Served Support, Baked Into Your Product.
That’s Elevio.

500+ SaaS companies use Elevio to crush customer effort and boost account activation.
Delivering the right help, to the right user, at the right time.

The customer success game has changed. Learn More.

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We assist in resolving over 2.5 Million issues every month for 500+ companies.

Customer Stories

Effortless Customer Success, At Scale

The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.

No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.

Just the right help, for the right person, at the right time

More on the Assistant

Guide Users with Hotspots

Positioned anywhere on your page, Hotspots provide instant prompts to inline help.

Set them up to disappear after use, or have them stay permanently, it's up to you.

No developers required 🎉

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Reduce Your Support Loads

We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.

Measure the Impact

Dive into reports and see how your users are engaging with your in-app help.

Improve Your Docs, Proactively

Advisor uses Machine Learning to help you to continuously improve your docs based on engagement and feedback.

Knowledge Centered Support has never been easier.

More on KCS

Reduce customer effort, without changing your product.

Show me how

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Easy Setup. Free 14-day trial. No credit card required.

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Peter Clarke from AdRoll

AdRoll

Peter Clarke - Product Manager

"Huge fan of elevio. It helps us embed, translate and point users to our support centre. Amazingly responsive team too. Happy customer, let us pay you more!"

Grace Brunina from SportsEngine

SportsEngine

Grace Brunina - Community Manager

"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"

Read their story
Alan Downie from BugHerd

BugHerd

Alan Downie - Founder

"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."

Read their story