The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.
No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.
Just the right help, for the right person, at the right time
Positioned anywhere on your page, Hotspots provide instant prompts to inline help.
Set them up to disappear after use, or have them stay permanently, it's up to you.
No developers required 🎉
We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.
Dive into reports and see how your users are engaging with your in-app help.
Advisor uses Machine Learning to help you to continuously improve your docs based on engagement and feedback.
Knowledge Centered Support has never been easier.
Easy Setup. Free 14-day trial. No credit card required.
Grace Brunina - Community Manager
"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"
Alan Downie - Founder
"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."
Doug McDaniel - Sr. Customer Enablement Manager
"Elevio has changed the way we think about our customer's in-app experience. It allows us to create documentation, capture suggestions, link out to help videos, and provide in-app chat seamlessly. Elevio is the foundation of our customer adoption experience, and I can't imagine what we'd be doing without it"