The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.
No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.
Just the right help, for the right person, at the right time
Positioned anywhere on your page, Hotspots provide instant prompts to inline help.
Set them up to disappear after use, or have them stay permanently, it's up to you.
No developers required 🎉
We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.
Dive into reports and see how your users are engaging with your in-app help.
Advisor uses Machine Learning to help you to continuously improve your docs based on engagement and feedback.
Knowledge Centered Support has never been easier.
Easy Setup. Free 14-day trial. No credit card required.
Claire Talbott - Support Manager
"Their product solves a self-help problem (helps users search and find relevant articles in-app) that I have not seen any other product solve."
Susan Ostojska - Customer Success Manager
"I feel that launching elevio in our app was a big step for the whole company."
Roderick Jones - Head of Technical Support
"We have decreased our ticket load by 30% and have increased client self-service by 40%"