In-App Self-Served Support
See how our Embeddable Assistant works for you
Add Helpers & Hotspots to proactively guide your users
Easily inject search, help, suggestions into your site
Deliver your docs in a beautiful hosted knowledge base
See how Knowledge Centered Service can transform your business
Answering the same questions?
Create and deliver in app contextual content before your customers ask the same questions.
Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions.
Proactively engage with new and existing users. Deliver better experiences, reduce churn and create happier customers.
No more sending users off-site, waiting for support responses, or getting nowhere with chatbots.
Create Product Experts.
Deliver knowledge in the right place, at the right time and for the right user. Control the content you want users to see and build smarter experiences.
Collaborate and gather feedback to create and deliver effortless process driven content.
Elevio generates suggestions to help you improve your knowledge based on engagement and feedback. No more digging for insights. Elevio delivers directly to your team.
Personalised setup. Access to premium features. Free for 14 days.
"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"
Head of Technical Support
"We have decreased our ticket load by 30% and have increased client self-service by 40%"
Katherine de Tolly
"The automatic weekly emails on usage stats are great - they give you a quick glance at how the knowledge base has been used for the past week."