Self-Served Support, Baked Into Your Product.
That’s Elevio.

500+ SaaS companies use Elevio to crush customer effort and boost account activation.
Delivering the right help, to the right user, at the right time.

The customer success game has changed. Learn More.

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We assist in resolving over 2.5 Million issues every month for 500+ companies.

Customer Stories

Effortless Customer Success, At Scale

The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.

No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.

Just the right help, for the right person, at the right time

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Guide Users with Hotspots

Positioned anywhere on your page, Hotspots provide instant prompts to inline help.

Set them up to disappear after use, or have them stay permanently, it's up to you.

No developers required 🎉

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Reduce Your Support Loads

We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.

Measure the Impact

Dive into reports and see how your users are engaging with your in-app help.

Improve Your Docs, Proactively

Advisor uses Machine Learning to help you to continuously improve your docs based on engagement and feedback.

Knowledge Centered Support has never been easier.

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Reduce customer effort, without changing your product.

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Easy Setup. Free 14-day trial. No credit card required.

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Susan Ostojska from Growbots

Growbots

Susan Ostojska - Customer Success Manager

"I feel that launching elevio in our app was a big step for the whole company."

Alicia Fuller from Sports Illustrated Play

Sports Illustrated Play

Alicia Fuller - Head of Customer Onboarding

"We've seen a 60% increase in article views and a decrease in "how-to" questions sent to our support team. Highly recommended!"

Roderick Jones from Wiredrive

Wiredrive

Roderick Jones - Head of Technical Support

"We have decreased our ticket load by 30% and have increased client self-service by 40%"

Read their story