🎉 Special Announcement: Elevio has been acquired by Dixa 🤩

Capture, Deliver, Measure & Evolve Product Knowledge

Elevio enables teams by delivering contextual knowledge to customers, support agents and internal teams.

We've assisted in resolving over 500 Million issues for 500+ companies, and counting.

Real Customer Stories

Support Teams

Answering the same questions?

Create and deliver in app contextual content before your customers ask the same questions.

Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions.

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Customer Success

Proactively engage with new and existing users. Deliver better experiences, reduce churn and create happier customers.

No more sending users off-site, waiting for support responses, or getting nowhere with chatbots.

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Product Teams

Create Product Experts.

Deliver knowledge in the right place, at the right time and for the right user. Control the content you want users to see and build smarter experiences.

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Content Teams

Collaborate and gather feedback to create and deliver effortless process driven content.

Elevio generates suggestions to help you improve your knowledge based on engagement and feedback. No more digging for insights. Elevio delivers directly to your team.

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Reduce customer effort, without changing your product.

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Alicia Fuller from Sports Illustrated Play

Alicia Fuller
Head of Customer Onboarding

"We've seen a 60% increase in article views and a decrease in "how-to" questions sent to our support team. Highly recommended!"

Kelsey Moen
Marketing Manager

"One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention."

Victor Ikeda-Wood
Director of Customer Support

"Game changer! Hands down the most valuable software our company uses. As both a B2B and B2C business, Elevio enables us to provide a tailored experience to all our customers. Easy to use, easy to implement, and fantastic support when needed. If you're looking to scale your business, or just want to improve your customers experience, you need Elevio."

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