Capture, Deliver, Measure & Evolve Product Knowledge

Elevio enables teams by delivering contextual knowledge to customers, support agents and internal teams.

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We've assisted in resolving over 500 Million issues for 500+ companies, and counting.

Real Customer Stories

Support Teams

Answering the same questions?

Create and deliver in app contextual content before your customers ask the same questions.

Deflect, on average, 23% of support tickets. Leaving your team to focus on more complex customer questions.

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Customer Success

Proactively engage with new and existing users. Deliver better experiences, reduce churn and create happier customers.

No more sending users off-site, waiting for support responses, or getting nowhere with chatbots.

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Product Teams

Create Product Experts.

Deliver knowledge in the right place, at the right time and for the right user. Control the content you want users to see and build smarter experiences.

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Content Teams

Collaborate and gather feedback to create and deliver effortless process driven content.

Elevio generates suggestions to help you improve your knowledge based on engagement and feedback. No more digging for insights. Elevio delivers directly to your team.

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Reduce customer effort, without changing your product.

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Personalised setup. Access to premium features. Free for 14 days.

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Susan Ostojska
Customer Success Manager

"I feel that launching elevio in our app was a big step for the whole company."

Kelsey Moen
Marketing Manager

"One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention."

Roderick Jones
Head of Technical Support

"We have decreased our ticket load by 30% and have increased client self-service by 40%"

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