Lower Support Load, More Engagement.

Elevio acts as your 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets.

We also use data to help you constantly improve your product and your docs, leaving no customer behind.

Free 14-day trial. No credit card required.

We assist in resolving over 2.5 Million issues every month for 500+ companies.

Real Customer Stories

Effortless Customer Success, At Scale

The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.

No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.

Just the right help, for the right person, at the right time

More on the Assistant

Guide Users with Hotspots

Positioned anywhere on your page, Hotspots provide instant prompts to inline help.

Set them up to disappear after use, or have them stay permanently, it's up to you.

No developers required 🎉

More on Hotspots

Reduce Your Support Loads

We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.

Measure the Impact

Dive into reports and see how your users are engaging with your in-app help.

Improve Your Docs, Proactively

Advisor uses Machine Learning to help you to continuously improve your docs based on engagement and feedback.

Knowledge Centered Service has never been easier.

More on KCS

Reduce customer effort, without changing your product.

Show me how

Start your free trial now

Easy Setup. Free 14-day trial. No credit card required.

Lili Nishiyama from Pozible

Lili Nishiyama - Customer Happiness Ninja

"All our FAQ is set up through elevio, it makes my job so much easier, it definitely streamlines the experience."

Read their story
Torge Kahl from Checkdomain

Torge Kahl - Online Marketer

"Customers tell us how great our support works for them and how well integrated everything is thanks to elev.io. This appreciation really is the best thing that’s happened to us."

Read their story
Kelsey Moen from Skykit

Kelsey Moen - Marketing Manager

"One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention."