User Education Improves Retention, Engagement, and Support Loads

Convert and keep users, while spending less on support.

Create Self-Service Content

Help users help themselves. Your knowledge base can be easily created, (or imported) and managed with our in-built content management tool.

Knowledge Base Management

Make the transition as easy as possible. Import your current knowledge base content straight into elevio or create your own content from scratch.

Content Workflow

Collaborate with colleagues on your content. Create and share your drafts, then publish the final version once everything is approved.

Intelligent Keywords

Save time for your content creation. Our platform uses machine learning to intelligently suggest keywords for each piece of content you create.

Claire Talbott, Support Manager at Uservoice

"Their product solves a self-help problem (helps users search and find relevant articles in-app) that I have not seen any other product solve."

Claire Talbott - Support Manager, Uservoice

Deliver Help, 24/7

Our embeddable widget can be seamlessly added to your website. Providing help on-demand to your users, in the page they need it.

Every support channel in one place

All your support channels, right at your users fingertips. Zendesk + Olark + Calendly? We’ve got you covered. Or, come with no baggage for a fresh start.

See all our integrations

In-app Contextual Help

Unblock user roadblocks. Using our point & click tool, add visual prompts to your site without the need for a developer.

Lean more about the Visualizer

Smart Suggestions

The right answer at the right time. Auto suggest specific articles for your users or let our machine learning powered suggestion engine do the work for you

Peyvand Padidar, Product Manager at Staples

"We love the robust features and analytics along with easy integration steps!"

Peyvand Padidar - Product Manager, Staples

Measure the impact

Dive into reports and see how your users are engaging with your knowledge base.

Reporting & Analytics

See how self-service content can help. Review usage statistics and reports to understand how your users are getting help from your knowledge base.

User Feedback

Content is king. Gain your user’s feedback on which content works... and which doesn’t.

Make Data-Driven Decisions

From insight to action. Leverage your data and user feedback to identify actionable opportunities to improve your help content, and find product roadblocks.

Peter Clarke, Product Manager at AdRoll

"Huge fan of elevio. It helps us embed, translate and point users to our support centre. Amazingly responsive team too. Happy customer, let us pay you more!"

Peter Clarke - Product Manager, AdRoll

Coming Soon

Improve user education

We've been working hard to fill in the missing step in user education in a powerful yet simple way.
We're super close to a public release.

To keep up to date, subscribe to our release notes.

Keep It Fresh

Coming soon

Keep It Relevant

Coming soon

Keep Them Learning

Coming soon

Jeff Beaumont, Managing Director of Coaching at Riskalyze

"Elevio is a vital part of educating our customers on our product. Not only does it help them find the answers they need-and quick, but it encourages customers to explore and learn on their own. It's so easy for them to use. It's elegant. It syncs in our live chat, knowledge base, contact form - it's the one-stop-shop for our customers so they don't have to navigate endless pages to get the simple answer they want and need."

Jeff Beaumont - Managing Director of Coaching, Riskalyze

Bring all your services together

elevio brings your existing support stack together to deliver an all-in-one experience for your customers, and takes your customer education to the next level.

See our Integrations

Start your free trial now

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