In-App Self-Served Support
See how our Embeddable Assistant works for you
Add Helpers & Hotspots to proactively guide your users
Easily inject search, help, suggestions into your site
Deliver your docs in a beautiful hosted knowledge base
See how Knowledge Centered Service can transform your business
Here's what some have to say about their experience with us
Dan Duett -
"Elevio gives our customers one place to get whatever help they need. It gives us a single point of integration for all our services, helping us focus on improving content and service as we grow."
Peyvand Padidar -
"We love the robust features and analytics along with easy integration steps!"
Peter Clarke -
"Huge fan of elevio. It helps us embed, translate and point users to our support centre. Amazingly responsive team too. Happy customer, let us pay you more!"
Grace Brunina -
"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"
Stephen Neville -
"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."
Lili Nishiyama -
Customer Happiness Ninja
"All our FAQ is set up through elevio, it makes my job so much easier, it definitely streamlines the experience."
Johann Loibl -
Head of Customer Service
"Elevio is a fantastic self-service solution for our customers. It's not only the slick interface, but also the functionality and integration to our backend tools which provide a seamless workflow experience."
Kelsey Moen -
"One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention."
Claire Talbott -
"Their product solves a self-help problem (helps users search and find relevant articles in-app) that I have not seen any other product solve."
Susan Ostojska -
Customer Success Manager
"I feel that launching elevio in our app was a big step for the whole company."
Torge Kahl -
"Customers tell us how great our support works for them and how well integrated everything is thanks to elev.io. This appreciation really is the best thing that’s happened to us."
Roderick Jones -
Head of Technical Support
"We have decreased our ticket load by 30% and have increased client self-service by 40%"
Jeff Beaumont -
Managing Director of Coaching
"Elevio is a vital part of educating our customers on our product. Not only does it help them find the answers they need-and quick, but it encourages customers to explore and learn on their own."
Alicia Fuller -
Head of Customer Onboarding
"We've seen a 60% increase in article views and a decrease in "how-to" questions sent to our support team. Highly recommended!"
Victor Ikeda-Wood -
Director of Customer Support
"Game changer! Hands down the most valuable software our company uses. As both a B2B and B2C business, Elevio enables us to provide a tailored experience to all our customers. Easy to use, easy to implement, and fantastic support when needed. If you're looking to scale your business, or just want to improve your customers experience, you need Elevio."
Doug McDaniel -
Sr. Customer Enablement Manager
"Elevio has changed the way we think about our customer's in-app experience. It allows us to create documentation, capture suggestions, link out to help videos, and provide in-app chat seamlessly. Elevio is the foundation of our customer adoption experience, and I can't imagine what we'd be doing without it"
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