We Adore Our Customers 😍

We're constantly inspired and in awe of what our customers are doing.

Here's what some have to say about their experience with us

Peter Clarke, Product Manager at AdRoll

"Huge fan of elevio. It helps us embed, translate and point users to our support centre. Amazingly responsive team too. Happy customer, let us pay you more!"

Peter Clarke - Product Manager, AdRoll

Grace Brunina, Community Manager at SportsEngine

"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"

Grace Brunina - Community Manager, SportsEngine

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Victor Ikeda-Wood, Director of Customer Support at SportsEngine

"Game changer! Hands down the most valuable software our company uses.
As both a B2B and B2C business, Elevio enables us to provide a tailored experience to all our customers. Easy to use, easy to implement, and fantastic support when needed.
If you're looking to scale your business, or just want to improve your customers experience, you need Elevio."

Victor Ikeda-Wood - Director of Customer Support, SportsEngine

Dan Duett, UX Generalist at Stitch Labs

"Elevio gives our customers one place to get whatever help they need. It gives us a single point of integration for all our services, helping us focus on improving content and service as we grow."

Dan Duett - UX Generalist, Stitch Labs

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Lili Nishiyama, Customer Happiness Ninja at Pozible

"All our FAQ is set up through elevio, it makes my job so much easier, it definitely streamlines the experience."

Lili Nishiyama - Customer Happiness Ninja, Pozible

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Alan Downie, Founder at BugHerd

"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."

Alan Downie - Founder, BugHerd

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Peyvand Padidar, Product Manager at Staples

"We love the robust features and analytics along with easy integration steps!"

Peyvand Padidar - Product Manager, Staples

Claire Talbott, Support Manager at Uservoice

"Their product solves a self-help problem (helps users search and find relevant articles in-app) that I have not seen any other product solve."

Claire Talbott - Support Manager, Uservoice

Torge Kahl, Online Marketer at Checkdomain

"Customers tell us how great our support works for them and how well integrated everything is thanks to elev.io. This appreciation really is the best thing that’s happened to us."

Torge Kahl - Online Marketer, Checkdomain

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Susan Ostojska, Customer Success Manager at Growbots

"I feel that launching elevio in our app was a big step for the whole company."

Susan Ostojska - Customer Success Manager, Growbots

Jeff Beaumont, Managing Director of Coaching at Riskalyze

"Elevio is a vital part of educating our customers on our product. Not only does it help them find the answers they need-and quick, but it encourages customers to explore and learn on their own."

Jeff Beaumont - Managing Director of Coaching, Riskalyze

Alicia Fuller, Head of Customer Onboarding at Sports Illustrated Play

"We've seen a 60% increase in article views and a decrease in "how-to" questions sent to our support team. Highly recommended!"

Alicia Fuller - Head of Customer Onboarding, Sports Illustrated Play

Johann Loibl, Head of Customer Service at ZipPay

"Elevio is a fantastic self-service solution for our customers. It's not only the slick interface, but also the functionality and integration to our backend tools which provide a seamless workflow experience."

Johann Loibl - Head of Customer Service, ZipPay

Roderick Jones, Head of Technical Support at Wiredrive

"We have decreased our ticket load by 30% and have increased client self-service by 40%"

Roderick Jones - Head of Technical Support, Wiredrive

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Kelsey Moen, Marketing Manager at Skykit

"One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time.
Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention."

Kelsey Moen - Marketing Manager, Skykit

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