We're constantly inspired and in awe of what our customers are doing.
Here's what some have to say about their experience with us
"Huge fan of elevio. It helps us embed, translate and point users to our support centre. Amazingly responsive team too. Happy customer, let us pay you more!"
Peter Clarke - Product Manager, AdRoll
"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"
Grace Brunina - Community Manager, SportsEngineRead Their Story
"Game changer! Hands down the most valuable software our company uses.
As both a B2B and B2C business, Elevio enables us to provide a tailored experience to all our customers. Easy to use, easy to implement, and fantastic support when needed.
If you're looking to scale your business, or just want to improve your customers experience, you need Elevio."
Victor Ikeda-Wood - Director of Customer Support, SportsEngine
"Elevio gives our customers one place to get whatever help they need. It gives us a single point of integration for all our services, helping us focus on improving content and service as we grow."
Dan Duett - UX Generalist, Stitch LabsRead Their Story
"All our FAQ is set up through elevio, it makes my job so much easier, it definitely streamlines the experience."
Lili Nishiyama - Customer Happiness Ninja, PozibleRead Their Story
"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."
Alan Downie - Founder, BugHerdRead Their Story
"We love the robust features and analytics along with easy integration steps!"
Peyvand Padidar - Product Manager, Staples
"Their product solves a self-help problem (helps users search and find relevant articles in-app) that I have not seen any other product solve."
Claire Talbott - Support Manager, Uservoice
"Customers tell us how great our support works for them and how well integrated everything is thanks to elev.io. This appreciation really is the best thing that’s happened to us."
Torge Kahl - Online Marketer, CheckdomainRead Their Story
"I feel that launching elevio in our app was a big step for the whole company."
Susan Ostojska - Customer Success Manager, Growbots
"Elevio is a vital part of educating our customers on our product. Not only does it help them find the answers they need-and quick, but it encourages customers to explore and learn on their own."
Jeff Beaumont - Managing Director of Coaching, Riskalyze
"We've seen a 60% increase in article views and a decrease in "how-to" questions sent to our support team. Highly recommended!"
Alicia Fuller - Head of Customer Onboarding, Sports Illustrated Play
"Elevio is a fantastic self-service solution for our customers. It's not only the slick interface, but also the functionality and integration to our backend tools which provide a seamless workflow experience."
Johann Loibl - Head of Customer Service, ZipPay
"We have decreased our ticket load by 30% and have increased client self-service by 40%"
Roderick Jones - Head of Technical Support, WiredriveRead Their Story
"One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time.
Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention."
Kelsey Moen - Marketing Manager, Skykit
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