No more arguing with chatbots, waiting for support, or searching for help.
Our Assistant intelligently delivers the right help, to the right user, at the right time.
Users can easily navigate from in-app support content to the Knowledge Base. From support emails, documentation, release notes - it's easy to send your users directly to the help they need.
Everything they need, without leaving your product.
Our Assistant can be seamlessly added to your website. Providing help on-demand to your users, where and when they need it.
See how your users feel about your in-app help. Negative feedback can be supported with a note, so you can fix issues accurately and quickly.
Users can respond to tickets, view existing tickets or send through replies, all without having to leave the page they’re on.
The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.
No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.
Just the right help, for the right person, at the right time
We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.
Easy Setup. Free 14-day trial. No credit card required.
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Wiredrive
Roderick Jones - Head of Technical Support
"We have decreased our ticket load by 30% and have increased client self-service by 40%"
Staples
Peyvand Padidar - Product Manager
"We love the robust features and analytics along with easy integration steps!"
Sports Illustrated Play
Alicia Fuller - Head of Customer Onboarding
"We've seen a 60% increase in article views and a decrease in "how-to" questions sent to our support team. Highly recommended!"