In-App Self-Served Support
See how our Embeddble Assistant works for you
Add Helpers & Hotspots to proactively guide your users
Easily inject search, help, suggestions into your site
Deliver your docs in a beautiful hosted knowledge base
See how Knowledge Centered Service can transform your business
No more arguing with chatbots, waiting for support, or searching for help.
Our Assistant intelligently and automatically delivers the right help, to the right customer, at the right time.
Your customers can easily navigate from in-app support content to the Knowledge Base. From support
emails, documentation, release notes - it's easy to send them directly to the help they need.
Everything they need, without leaving your product.
Our Assistant can be seamlessly added to your website. Providing help on-demand to your users, where and when they need it.
See how your users feel about your in-app help. Negative feedback can be supported with a note, so you can fix issues accurately and quickly.
Users can respond to tickets, view existing tickets or send through replies, all without having to leave the page they’re on.
The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.
No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.
Just the right help, for the right person, at the right time
We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.
Easy Setup. Free 14-day trial. No credit card required.
🚀 Get Started
Stephen Neville -
"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."
Grace Brunina -
"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards"
Dan Duett -
"Elevio gives our customers one place to get whatever help they need. It gives us a single point of integration for all our services, helping us focus on improving content and service as we grow."