Desk.com vs Freshdesk

Here's how Desk.com stacks up against Freshdesk

 
Pricing From $3 per agent per month Free+
Knowledge Base Yes Yes
Support Tickets Yes Yes
Chat Built In No Yes
Integrated phone support Yes Yes
Integrated Forums No Yes
Analytics & Reporting Yes Yes
Merge Tickets Yes Yes
Add Notes Yes Yes
Collision Detection Yes Yes
API Yes Yes
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