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Desk.com
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Freshdesk
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|---|---|---|
| Pricing | From $3 per agent per month | Free+ |
| Knowledge Base | Yes | Yes |
| Support Tickets | Yes | Yes |
| Chat Built In | No | Yes |
| Integrated phone support | Yes | Yes |
| Integrated Forums | No | Yes |
| Analytics & Reporting | Yes | Yes |
| Merge Tickets | Yes | Yes |
| Add Notes | Yes | Yes |
| Collision Detection | Yes | Yes |
| API | Yes | Yes |
| Learn more | Learn more |
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