Desk.com vs Groove

Here's how Desk.com stacks up against Groove

 
Pricing From $3 per agent per month Free+
Knowledge Base Yes Yes
Support Tickets Yes Yes
Chat Built In No No
Integrated phone support Yes No
Integrated Forums No No
Analytics & Reporting Yes Yes
Merge Tickets Yes Yes
Add Notes Yes Yes
Collision Detection Yes Yes
API Yes Yes
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No matter which you choose, they both go hand in hand with elevio

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