Freshdesk vs Desk.com

Here's how Freshdesk stacks up against Desk.com

 
Customers 30,000 Unknown
Pricing Free+ From $3 per agent per month
Knowledge Base Yes Yes
Support Tickets Yes Yes
Chat Built In Yes No
Integrated phone support Yes Yes
Integrated Forums Yes No
Analytics & Reporting Yes Yes
Merge Tickets Yes Yes
Add Notes Yes Yes
Collision Detection Yes Yes
API Yes Yes
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