Freshdesk vs Help Scout

Here's how Freshdesk stacks up against Help Scout

 
Customers 30,000 Unknown
Pricing Free+ Free+
Knowledge Base Yes Yes
Support Tickets Yes Yes
Chat Built In Yes No
Integrated phone support Yes No
Integrated Forums Yes No
Analytics & Reporting Yes Yes
Merge Tickets Yes Yes
Add Notes Yes Yes
Collision Detection Yes Yes
API Yes Yes
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No matter which you choose, they both go hand in hand with elevio

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