Groove vs Desk.com
Here's how Groove stacks up against Desk.com
Groove | Desk.com | |
|---|---|---|
| Pricing | Free+ | From $3 per agent per month |
| Knowledge Base | Yes | Yes |
| Support Tickets | Yes | Yes |
| Chat Built In | No | No |
| Integrated phone support | No | Yes |
| Integrated Forums | No | No |
| Analytics & Reporting | Yes | Yes |
| Merge Tickets | Yes | Yes |
| Add Notes | Yes | Yes |
| Collision Detection | Yes | Yes |
| API | Yes | Yes |
| Learn more | Learn more |
Bring all your services together
Elevio brings your existing support stack together to deliver an all-in-one experience for your customers, and takes your customer experience to the next level.
See our IntegrationsNo matter which you choose, they both go hand in hand with elevio
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