Zendesk vs Freshdesk

Here's how Zendesk stacks up against Freshdesk

 
Customers 50,000 30,000
Pricing From $1 per agent per month Free+
Knowledge Base Yes Yes
Support Tickets Yes Yes
Chat Built In via Zopim Yes
Integrated phone support Yes Yes
Integrated Forums Yes Yes
Analytics & Reporting Yes Yes
Merge Tickets Yes Yes
Add Notes Yes Yes
Collision Detection Yes Yes
API Yes Yes
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No matter which you choose, they both go hand in hand with elevio

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