Customer Stories

A 71% drop in support load: How Tourney Machine is using Elevio to help customers succeed

"When you look at our metrics, you can tell the exact day that Elevio went live, because article views start trending upwards and contacts to support trend downwards.”

Tara Cartland

· 2 minute read

Customer Stories

A 71% drop in support load: How Tourney Machine is using Elevio to help customers succeed

Tara Cartland

Tara Cartland

· 2 minute read

Customers Customer Stories

Stitch Labs | Growing Fast with Elevio

Tara Cartland

Tara Cartland

· 2 minute read

Customer Experience Self-Service Support

Creating great self-service content starts with these 3 steps

Tara Cartland

Tara Cartland

· 3 minute read

Our Journey User Education

Today our full vision came closer to reality, meet: hub

Chris Duell

Chris Duell

· 2 minute read

User Education

What would happen if your users knew your product like you did?

Chris Duell

Chris Duell

· 1 minute read

Our Journey SaaS Startup Marketing

How we're creating and expanding our own market

Chris Duell

Chris Duell

· 3 minute read

Our Journey Support User Education

How user education fosters success, and will change your company

Chris Duell

Chris Duell

· 12 minute read

Customer Experience Support

Let’s talk about the bot in the room

Chris Duell

Chris Duell

· 2 minute read

Our Journey Staff Stories

Reflections from a Yung JS Hatchling on Knowing Nothing*

Chloe Phua

Chloe Phua

· 5 minute read

Support

The 3 main pillars of great customer service

Helena Mueller

Helena Mueller

· 2 minute read

Customer Stories

Inside Support: Shinesty

Helena Mueller

Helena Mueller

· 10 minute read

Support

10 ways my background in photojournalism has helped me in customer support so far

Helena Mueller

Helena Mueller

· 7 minute read
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