Interview Startmate YCombinator

Getting into Startmate and being interviewed at YCombinator

Five weeks of build up, 24 hours of travel, four flights and plenty of whisky later, we’d made it to both Startmate and YCombinator interviews. Here’s how it all unfolded. Applying We actually applied for YC very early on (the...

Chris Duell

· 8 minute read

Interview Startmate YCombinator

Getting into Startmate and being interviewed at YCombinator

Chris Duell

Chris Duell

· 8 minute read

Startup User Acquisition

You can't fire a cannon from a kayak

Chris Duell

Chris Duell

· 3 minute read

Support User Education

The 6 user types, and how to please them

Chris Duell

Chris Duell

· 7 minute read

Our Journey Startup

The journey of a startup, from idea to growth

Chris Duell

Chris Duell

· 11 minute read

Integrations Updates

Using our special Olark commands

Chris Duell

Chris Duell

· 1 minute read

Our Journey Startup

How we're succeeding as a self funded team of 2

Chris Duell

Chris Duell

· 7 minute read

Knowledge Base User Support

Adding message blocks to your content

Chris Duell

Chris Duell

· 0 minute read

Our Journey Updates

Redesigning the widget

Matt Trimarchi

Matt Trimarchi

· 5 minute read

SaaS Startup Support

The SaaS work–life myth

Chris Duell

Chris Duell

· 5 minute read

Integrations Updates

We’re now integrated with Segment!

jacqui

jacqui

· 1 minute read

Customer Experience Knowledge Base User Education User Support

If your knowledge base isn't awesome, you could be losing 45% of your users

jacqui

jacqui

· 3 minute read

Customers SaaS Startup Support

Making and keeping happy users, with Self-help systems

jacqui

jacqui

· 2 minute read
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