Customer Experience Knowledge Base User Education User Support

If your knowledge base isn't awesome, you could be losing 45% of your users

Check our list of 5 common knowledge base mistakes to see if yours is up to scratch. Look, your knowledge base is important. We’ve mentioned before that 45% of customers or users will abandon a purchase or transaction with you...

jacqui

· 3 minute read

Customer Experience Knowledge Base User Education User Support

If your knowledge base isn't awesome, you could be losing 45% of your users

jacqui

jacqui

· 3 minute read

Customers SaaS Startup Support

Making and keeping happy users, with Self-help systems

jacqui

jacqui

· 2 minute read

Press ProductHunt Startup

How our 24 hour mini project got to #1 on Product Hunt

Chris Duell

Chris Duell

· 4 minute read

Press ProductHunt Startup

Featured on Product Hunt, what we did right and what we'd change

Chris Duell

Chris Duell

· 5 minute read

Our Journey User Education

How we increased user engagement by 160%

Chris Duell

Chris Duell

· 3 minute read

Inline Keywords Updates

Inline tips, related articles, ticket deflection and more

Chris Duell

Chris Duell

· 1 minute read

SaaS User Acquisition

6 quick ways to increase form completion rates

Chris Duell

Chris Duell

· 3 minute read

SaaS

How we make sure we're working on the right stuff

Chris Duell

Chris Duell

· 2 minute read

SaaS User Support

Staying on top of customer support during the holiday season

Chris Duell

Chris Duell

· 2 minute read

Contextual Support User Support

Contextual support is back, and it’s here to stay

Chris Duell

Chris Duell

· 5 minute read

Awards

Elevio Wins National Innovation Award

Chris Duell

Chris Duell

· 1 minute read
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